Privacy Policy

Effective date: October 6, 2026

Octavis AI LLC ("Octavis," "we," "us," or "our") provides AI-powered marketing automation services for local businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

Who we are

Octavis AI LLC is based in Aurora, Ohio, USA. You can reach us at [email protected] or (330) 975-2071.

Information we collect

Information you provide: your name, business name, email address, phone number, and any message you send through our website forms, chat widget, or during onboarding.
Chat interactions: transcripts of conversations you have with our website chatbot, so we can respond to and follow up on your inquiry.
Account & billing: if you subscribe, we collect account details and subscription information. Payments are processed by Stripe; we do not store your full card number — Stripe handles that under its own security standards.
Automatically collected: standard technical data such as IP address and browser information, used for security, rate limiting, and to keep the service running.
Client end-customer data: if you are a paying client, our platform processes leads and contacts you capture (for example, through your website or campaigns) on your behalf.

How we use your information

To respond to inquiries, provide and operate our services, and set up and manage your account.
To send service-related messages and, where permitted, marketing follow-up emails — each of which includes an unsubscribe link.
To process payments and manage subscriptions through Stripe.
To improve, secure, and troubleshoot our services.

Marketing emails & your choices

We comply with the U.S. CAN-SPAM Act. Every marketing email identifies us and includes a one-click unsubscribe link. You can opt out at any time and we will stop sending marketing messages to that address. You may also email [email protected] to request access to, correction of, or deletion of your personal information.

How we share information

We do not sell your personal information. We share it only with service providers that help us operate — such as Stripe (payments), our email/hosting providers, and AI service components used to power our features — and only as needed to provide the service, or when required by law.

Data retention & security

We keep personal information for as long as needed to provide the service and for legitimate business or legal purposes, then delete or anonymize it. We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.

Children's privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be communicated where appropriate.

Contact

Questions about this policy? Email [email protected] or call (330) 975-2071.

This policy is a general template provided for convenience and is not legal advice. Please have it reviewed by a qualified attorney before relying on it, especially if you serve customers in California (CCPA/CPRA), the EU/UK (GDPR), or other regulated jurisdictions.