Effective date: October 6, 2026
These Terms of Service ("Terms") govern your access to and use of the website and services provided by Octavis AI LLC ("Octavis," "we," "us," or "our"). By accessing our website or subscribing to our services, you agree to these Terms. If you do not agree, do not use the services.
Octavis provides AI-powered marketing automation for local businesses, which may include a website chatbot, lead capture, an AI phone agent, email and social assistance, and reputation/review tools. Features vary by plan and may change or improve over time.
You are responsible for the accuracy of the information you provide and for keeping your account credentials confidential. You are responsible for all activity under your account. Notify us promptly at [email protected] of any unauthorized use.
You agree not to use the services to send unlawful, deceptive, or unsolicited communications, to violate any applicable law (including telemarketing, anti-spam, and consumer-protection laws such as the TCPA and CAN-SPAM), or to infringe the rights of others. You are responsible for ensuring you have the necessary consent to contact the leads and customers you process through the platform.
Some features use artificial intelligence to draft messages, replies, and content. AI output can be inaccurate or imperfect. You are responsible for reviewing and approving content before it is sent or published on your behalf, and we recommend the human-in-the-loop approval tools provided.
The services integrate with third-party platforms (for example, payment, telephony, email, and social or review platforms). Your use of those platforms is subject to their own terms, and we are not responsible for their availability or actions.
We retain all rights in the Octavis platform, software, and brand. You retain ownership of the content and data you provide. You grant us a limited license to use that content and data solely to provide and improve the services.
The services are provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee any specific marketing results, lead volume, or revenue.
To the maximum extent permitted by law, Octavis will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim relating to the services will not exceed the amount you paid us in the three (3) months preceding the claim.
We may suspend or terminate access if you breach these Terms or use the services in a way that creates legal risk or harm. You may stop using the services at any time by cancelling your subscription.
These Terms are governed by the laws of the State of Ohio, USA, without regard to its conflict-of-laws rules. The exclusive venue for disputes will be the state or federal courts located in Ohio, unless otherwise required by law.
We may update these Terms from time to time. When we do, we will revise the effective date above. Continued use of the services after changes take effect constitutes acceptance of the updated Terms.
Questions about these Terms? Email [email protected] or call (330) 975-2071.
See also our Privacy Policy.
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